healthcare message on hold script samples

October Healthcare Content Cure – On Hold Script Samples

It’s that time of month for the Wellness Observances for October. As you pick your Halloween costumes and arrange the office parties don’t forget about your October marketing. Remember to remind patients and callers of these important causes and any events that relate!  Check out the important October Observances below and review the On Hold script samples that you can use in your October program. 


National Breast Cancer Month On Hold Script

“Help make a difference for National Breast Cancer Awareness Month this October by spreading the word about steps women can take to detect breast cancer early.  Breast cancer is the second most common kind of cancer in women.  The good news is that most women can survive breast cancer if it’s found and treated early.

  • Health professionals: be sure to speak to women about the importance of getting screened for breast cancer.
  • Women – ages 40 to 49 without a family history of breast cancer, should ask their doctors about when to start getting mammograms – the screening test for breast cancer can help find breast cancer early when it’s easier to treat.

Organize or take part in a Breast Cancer Awareness event in your community.  For more ideas as to how to get involved, visit”


Down Syndrome Month On Hold Script

“October is Down Syndrome Awareness Month, which is about celebrating the community’s abilities and accomplishments.  Down syndrome occurs in people of all races and economic levels and People with Down syndrome attend school, work, participate in decisions that affect them, have meaningful relationships, vote and contribute to society in many wonderful ways.  The National Down Syndrome Society – The leading human rights organization for all individuals with Down syndrome encourages you to visit their website for an array of resources and to get connected to local events, including the Annual Buddy Walk; visit”


Eye Injury Prevention & Home Eye Safety Month On Hold Script

“Protecting your eyes from injury is one of the most basic things you can do to keep your vision healthy throughout your life.  Help increase awareness this October – Eye Injury Prevention Month & Home Eye Safety month. 

The American Academy of Ophthalmology encourages you to make sure the level of eye protection you or your family use is appropriate for the activity or even during your next DIY project. Regular eyeglasses do not offer proper eye protection.  Protect your eyes – Whatever your game or project and whatever your age!  Schedule a consultation with your local eye doctor today!”


Health Literacy Month On Hold Script

“Since 1999, October has been Health Literacy Month. Health Literacy Month is a time for organizations and individuals to Find the Right Words for Better Health.  There is often a gap that exists between the way health care issues are communicated and the ability of most people to understand them.  When people struggle with understanding how to prevent and manage health conditions, they are more likely to skip necessary medical tests, have a harder time with their medical condition, and visit the emergency room more often. Patients also tend to make mistakes with their medications, and fail to understand nutrition labels.  To request a PDF of the Health Literacy Month handbook – a guidebook designed to help you create, plan, run, and evaluate Health Literacy Month events, visit

This October, Be a Health Literacy Hero.”


Healthy Lung Month On Hold Script

“During Healthy Lung Month this October, it’s a good time to remind ourselves to be aware of the things in our environment that can harm our lungs, and to be compassionate to people who are suffering from chronic lung illnesses.  Maximizing your lung health is what the Lung Institute is here to do – every day and especially during Health Lung Month. Visit for tips to help you breathe more easily.”



National Physical Therapy Month On Hold Script

“The nation’s growing opioid epidemic is alarming, but there are safer alternatives to treating pain.  During National Physical Therapy Month in October, the American Physical Therapy Association will raise awareness about the benefits of physical therapy as a safe and effective alternative for long-term pain management.  Whether you are hosting a National Physical Therapy Month event, volunteering at a pro bono clinic, or serving the community by cleaning up a park, you’ll be joining with Physical Therapists, Physical Therapist Assistants, and students of physical therapy across the world who are actively making a difference in their communities on or around that day. Visit for resources and tips to celebrate the event.”


Sudden Infant Death Syndrome (SIDS) Month On Hold Script

“The National Institute of Child Health & Human Development (NICHD) has been conducting and supporting research to understand SIDS since 1974 and they ask you to partake in the cause this & every October – SIDS Awareness Month.  SIDS is the sudden, unexplained death of an infant younger than one year of age and is the leading cause of death in children between one month and one year of age.  Although the cause is unknown, it appears that SIDS might be associated with defects in the portion of an infant’s brain that controls breathing and arousal from sleep.  Researchers have discovered some factors that might put babies at extra risk and perhaps the most important is placing your baby on his or her back to sleep.  The NICHD will continue its comprehensive efforts to understand SIDS and eliminate it as a cause of infant death.   Become involved.  Visit


Spina Bifida Month * Promoted by the Spina Bifida Association On Hold Script

“This October, take a moment to spread awareness about Spina Bifida – the most common permanently disabling birth defect in the US.  Spina Bifida is such a complex medical condition affecting so many different parts of the body and is not caused by anything that occurs during the birthing process; it is a fetal development problem that occurs within the first month of pregnancy. However, there are things the delivery team can do to lessen complications during the birthing process, so the optimal delivery team is a high-risk pregnancy specialist with experience managing a Spina Bifida pregnancy. Get all the answers and find out what you can do to get involved by visiting”


Pregnancy and Infant Loss Month On Hold Script

“Regardless of the amount of time a child spent in its mother’s womb and/or in its family’s arms, that baby is, and always will be, a child that is greatly missed.  Share the compassion this October during Pregnancy and Infant Loss Awareness Month.  When a child dies it doesn’t matter when or how it occurred, nor does it matter how old they were when it happened, it is a devastating loss.  Share Pregnancy and Infant Loss Support is a national provider of Perinatal Bereavement Care with a goal to help families through their grief and to find healthy ways to integrate their loss into their lives. Events across the country take place each October and help people to better empathize and support parents on their journey to hope.  One event in particular takes place October 15 and is referred to as Pregnancy and Infant Loss Remembrance Day, which includes The Wave of Light.  Beginning at 7pm worldwide, in all time zones, candles are lit to honor and remember the babies that were lost too soon. Shine the light in support and become involved by visiting”


Domestic Violence Month On Hold Script

“October is National Domestic Violence Awareness Month a time when domestic violence victim advocates, service providers, first responders, and other individuals in the United States increase awareness about the issue of domestic violence.  Violence and all other forms of oppression against all communities and families must be eliminated.  If you or someone you know are in danger call 911 or reach the National Domestic Violence Hotline at 1­-800-799-7233.  Become a part of the diverse and collective voice and visit”




National ADHD Month On Hold Script

“The October 2017 theme for National ADHD Awareness Month is “Knowing is Better: ADHD Across the Life Span.”  If your child’s long-term issues with inattention, hyper behavior, and impulsivity are preventing his or her success and affecting your family’s dynamic, it could be ADHD.  Speak with your healthcare professional for a proper assessment and always help share the education available at”



National Dental Hygiene Month On Hold Script

“October is National Dental Hygiene Month, an effort to celebrate the work dental hygienists do and to help raise awareness on the importance of good oral health.  The importance of National Dental Hygiene Month is to promote good oral health maintenance to the public.  Whether you’re a patient or in the Dental Hygiene field, remember that the Daily Four: Brushing, Flossing, Rinsing and Chewing can make a difference!”





National Medical Librarians Month On Hold Script

“October is National Medical Librarians Month, dedicated to celebrate and raise awareness of the important role of the health information professional. Medical Librarians teach students and providers how to find and evaluate information; they are an integral part of the healthcare team.  Research has shown that librarian-led information services and resources improve clinical decision making and patient-care outcomes. Meet your Medical Librarian:”




Mental Illness Week On Hold Script

October 1 – October 8

“We wouldn’t wait until Stage 4 to treat other medical conditions, so why do we wait when it comes to our mental health?  During Mental Illness Awareness Week – the first full week of October, help others learn more about the wide range of symptoms experienced by those living with a mental illness, and reduce the misunderstanding and stigma that is prevalent with mental health conditions.  How can you act before Stage 4 for Mental Illness Awareness Week?  Visit for Facebook and Twitter posts you can use to spread the word about ‘What Mental Illness Feels Like.”



National Depression Screening Day On Hold Script

October 5

“National Depression Screening Day envisions a world where mental health is viewed and treated with the same gravity as physical health.  The public’s participation in National Depression Screening Day – October 6th, helps make that vision a reality.  For more than two decades, Screening for Mental Health has developed programs to educate, raise awareness, and screen individuals for common behavioral and mental health disorders and suicide.  The program provides free, anonymous screenings for depression, generalized anxiety disorder, bipolar disorder, and post-traumatic stress disorder, as well as referral to treatment resources. Screenings are held both online and in-person and thousands of people participate each year.”


World Cerebral Palsy Day On Hold Script

October 6

“World Cerebral Palsy Day is a movement of people with cerebral palsy and their families, and the organizations that support them. The vision for the day is to ensure that children and adults with cerebral palsy have the same rights, access, and opportunities as anyone else in our society. More than just an awareness day, it is an opportunity to empower and enlighten; It is only together, that we can make that happen.”



World Mental Health Day On Hold Script

October 10

“World Mental Health Day is observed on October 10th annually.  The World Health Organization invites you to raise awareness of mental health issues around the world and to become a part of the efforts in support of mental health.  World Mental Health Day provides an opportunity for all stakeholders working on mental health issues to talk about their work, and what more needs to be done to make mental health care a reality for people worldwide.  Visit for Facebook and Twitter posts you can use to spread the word about ‘What Mental Illness Feels Like’.” 



Bone and Joint Health National Action Week On Hold Script

October 12 – October 20

“The Bone & Joint Initiative USA encourages you to Collaborate, Innovate and Educate during Bone & Joint Health Nation Action Week – October 12-20.  The events and projects organized by individuals and organizations worldwide during this week, are designed to raise awareness of prevention, disease management, and treatments as well as advances in a number of areas.  You will find activities and ways to become better informed about disorders including arthritis, back pain, osteoporosis and trauma by visiting

Metastatic Breast Cancer Awareness Day.png

Metastic Breast Cancer Day On Hold Script

October 13

“In 2009, it was established that one day in October should recognize and bring awareness to Metastatic Breast Cancer.  One day is not enough, but it’s a start for yearround awareness of what Metastatic Breast Cancer is and why it’s important for all of us.  This October 13thMetastatic Breast Cancer Awareness Day, please consider helping the Metastatic Breast Cancer Network with its mission to Educate, Advocate,andEmpower people with Stage Four breast cancer and those who love and care for them.”



National Latino AIDS Awarenss Day On Hold Script

October 15

“October 15th is National Latino AIDS Awareness Day.  Whether you’re a health care practitioner in a Latino community or you’re living with HIV, learn the facts and begin sharing the lifesaving information.  The Center for Disease Control’s new HIV Risk Reduction Tool has information tailored to meet your needs:”



International Infection Prevention Week On Hold Script

October 15 – October 21

“Join your friends, family members, and health professionals in celebrating International Infection Prevention Week, October 15-21, 2017.  Raise awareness of the role infection prevention plays to improve patient safety.  Whether you’re in a health facility or in the community, there are things healthcare professionals, patients, and family members can do to stay safe from infections – and hand hygiene is key!  For other tips and to participate, visit”



National Healthcare Quality Week On Hold Script

October 15 – October 21

“National Healthcare Quality Week, October 15th through the 21st, is a week dedicated to celebrating the contributions professionals have made in the field and bringing greater awareness to the profession of healthcare quality.  Sponsored by the National Association for Healthcare Quality, gives us an opportunity to raise awareness about the importance of quality in everyday health practices.  We encourage you to take advantage of the free webinars, posters, tips, and templates provided by NAHQ at their site –, where you can also learn more about upcoming events and promotional items.”


World Food Day On Hold Script

October 16

“The Food and Agriculture Organization celebrates World Food Day annually on October 16th to commemorate the founding of the Organization in 1945.  Thanks to the events organized in over 150 countries across the world, World Food Day is one of the most celebrated days of the UN calendar.  World Food Day is a chance to show our commitment and to celebrate the progress we have already made towards the  Sustainable Development Goal:  to achieve Zero Hunger by 2030.  Visit to to find out more about what’s happening during this year’s World Food Day – October 16, 2017.”


National Health Education Week On Hold Script

October 16 – October 20

“Since 1995, National Health Education Week has been celebrated during the third full week of October. Sponsored by the Society for Public Health Education, this celebration focuses national attention on a major public health issue and promotes consumers’ understanding of the role of health education in promoting the public’s health.  To learn more, visit




World Pediatric Bone and Joint Day On Hold Script

October 19

“World Pediatric Bone & Joint Day, observed on October 19th, seeks to highlight the impact of musculoskeletal conditions on children and educate health care providers and the public about children’s musculoskeletal health issues.  World Pediatric Bone and Joint Day was developed by the multi-disciplinary Pediatric Specialty Group of the United States Bone and Joint Initiative and features educational stories on important bone and joint-related conditions about which kids, adolescents, and their parents should be aware.  To learn more, visit


Respiratory Care Week On Hold Script

October 22 – October 28

“Maximizing your lung health and being aware of the things in our environment that can harm our lungs, and to be compassionate to people who are suffering from chronic lung illnesses.   – every day and especially during Respiratory Care Week Oct. 25-31. The AARC and NSRCs theme this year is Changing the World One Breath at a Time.  Respiratory Care Week planning guide, resources, and ideas can be found at: ”


World Psoriasis Day On Hold Script

October 29

“The National Psoriasis Foundation reminds you that October 29th is Psoriasis Awareness Month and Psoriasis isn’t contagious… but awareness is!  Psoriasis is a chronic, noncontagious, genetic autoimmune disease that appears on the skin. It is the most common autoimmune disease in the country.  Visit to join the movement and help raise awareness and dispel myths about the disease.”





Leave a Reply

Your email address will not be published. Required fields are marked *