healthcare message on hold script samples

November Healthcare Content Cure – On Hold Script Samples

As the Thanksgiving holidays approach and family and friends gather to give thanks remember to remind your callers and patients about November’s Healthcare Wellness Observances. Check out these important November Observances and Message on Hold script samples you can use for your November marketing programs.


National Alzheimer’s Awareness Disease: On Hold Script

“Today, the number of people with Alzheimer’s disease has soared to nearly 5.4 million.  Alzheimer’s disease is a progressive brain disorder that damages and eventually destroys brain cells, leading to memory loss and changes in thinking and other brain functions. It usually develops slowly and gradually gets worse as brain function declines and brain cells eventually wither and die. Ultimately, Alzheimer’s is fatal, and currently, there is no cure.  The Alzeimer’s Association invites you to “Go Purple with a Purpose” for Alzheimer’s Disease Awareness and Caregivers Month. No one should face Alzheimer’s alone, so get involved this month, and help raise awareness for Alzheimer’s disease.  There are an array of events across the country, so visit and find out what’s going on near you.”


American Diabetes Awareness Month: On Hold Script

“Diabetes doesn’t care who you are, how old you are, or how healthy you feel. It visits one of us every 21 seconds.  The Mission at the American Diabetes Association is to prevent and cure diabetes and to improve the lives of all people affected by diabetes.  This November, for American Diabetes Month, you can help.  Visit where visuals and resources to promote the campaign will be available & you can get connected to events in your community.”


Chronic Obstructive Pulmonary Disease (COPD) Awareness Month: On Hold Script

“The American Lung Association is committed to supporting those affected by Chronic Obstructive Pulmonary Disease, or COPD – a chronic lung disease that makes it hard to breathe.  November is National COPD Awareness Month – a time for organizations and communities across the country to increase the overall awareness of COPD.  Members and all those interested in raising COPD awareness are encouraged to host events, lead discussions, and conduct other outreach to help people take the first step toward improving the lives of those with COPD.  To assist you in your efforts, check out the Outreach Toolkit available at”


Diabetic Eye Disease Awareness Month: On Hold Script

“During Diabetic Eye Disease Month, the organization ‘Friends for Sight’ encourages individuals with diabetes to take preventative measures and protect their eyes from the devastating effects of diabetes.  While the effects of diabetic retinopathy are profound, there are effective treatments available and vision loss can be prevented if early diagnosis and timely treatment are sought.  Volunteer.  Donate.  Get Involved.  Visit”


National Epilepsy Awareness Month: On Hold Script

“Epilepsy Awareness Month is so important because anyone can have epilepsy, and everyone should know about the prevalence, impact, and seizure first aid.  This November, teach others what a seizure is, and is not. And learn proper first aid to keep a person who is having a seizure safe and comfortable.  Help create a community free of stigma, fear, and discrimination against epilepsy.  Visit for 2017 Epilepsy Awareness Month activities.”


National Healthy Skin Awareness Month: On Hold Script

“This November, be sure to visit for resources for National Healthy Skin Month to encourage proper skin care and promote your role in helping the public maintain healthy skin.  The American Academy of Dermatology has created a toolkit which features a series of customizable templates. Download printable versions of the following infographics and become a part of the campaign:

  • How to get the most from your skin care products
  • Skin care on a budget
  • Dermatologists’ top tips for relieving dry skin
  • 12 Summer skin problems you can prevent

Your skin is your largest organ, so it’s important to take care of it!”


National Hospice & Palliative Care Awareness Month: On Hold Script

“November is a time to draw attention and awareness to a very special kind of care: National Hospice & Palliative Care.

Hospice and palliative care:

– Are available to people of all ages with any serious or life-limiting illness.

– Combine the highest level of quality medical care with the emotional and spiritual support for patients and family caregivers.

– Can make a profound difference and help maximize the quality of life for all those they care for.

Whether you’re creating advertisements, newsletter pieces, website graphics, or social media, has the resources you need to help raise awareness.  National Hospice & Palliative Care – It’s about how you LIVE.”


Lung Cancer Awareness Month: On Hold Script

“Lung cancer takes more lives each year than breast, colon, and prostate cancers combined, but is one of the least funded cancers. Researchers are on the verge of a seismic shift in the ability to diagnose and treat lung cancer and more funding is desperately needed.  This November, during Lung Cancer Awareness Month, become a part of the change.  Visit or to help spread the message about Lung Cancer and honor those that have battled this awful disease.”


Pancreatic Cancer Awareness Month: On Hold Script

“This November – turn it Purple in honor of Pancreatic Cancer Awareness Month!  More than 50% of patients have never heard of pancreatic cancer before their own diagnosis and half the population cannot name a single symptom of pancreatic cancer – that’s why raising awareness is so vital!  Pancreatic Cancer Awareness’s website has an array of tools and resources.  Whether you host an awareness booth, distribute information, or post awareness on social media, everything you need is right at your fingertips at”


National Stomach Cancer Awareness Month: On Hold Script

“Supporters of National Stomach Cancer Awareness Month hope that greater awareness and knowledge will lead to earlier detection of stomach cancer, which is directly associated with higher long-term survival rates, and that money raised will result in better detection, treatments, and ultimately a cure.  As with all cancers, early detection is key and the best way to guarantee results is by raising awareness.  Get involved! has a helpful list of Awareness Month Participation ideas.”


Prematurity Awareness Month: On Hold Script

“Prematurity Awareness Month events are scheduled nationwide throughout November…and you’re encouraged to help. An estimated 15 million babies around the world are born premature each year and more than one million of them do not survive their early birth.  For details regarding professional education programs and family events and gatherings.  Join the March of Dimes Prematurity Campaign:”


Bladder Health Awareness Month: On Hold Script

“Throughout Bladder Health Month this November various organizations within the Bladder Health Alliance will work together to connect, educate, and inspire women and men across the country to get the facts, get diagnosed, and take control of their Bladder Health.  Each day, millions of Americans struggle with the impacts of bladder conditions and diseases, which can impact an individual’s health, quality of life, and result in significant health costs. Several bladder conditions can be treated through simple lifestyle changes, behavior modifications or diet and exercise.  Awareness is key.  Become informed & share the information; visit today.”


Neuroendocrine Tumor Cancer Awareness Day: On Hold Script

November 10

“Let’s Talk about Neuroendocrine tumors (NETs)!  NETs is the umbrella term for a group of unusual, often slow growing cancers, which develop from cells in the diffuse endocrine systems.  Join the ‘’ Community and help simplify this complicated message by starting a conversation.  Make this year’s NET Cancer Day – November 10th, bigger and better than ever.  Please visit “” to find out how to use your voice.”


Great American Smokeout Awareness Day: On Hold Script

November 16

“November 16, 2017, smokers across the nation will take part in the American Cancer Society Great American Smokeout event. Encourage someone you know to use the date to make a plan to quit.  Quitting is hard, but you can increase your chances of success with help.  By quitting – even for 1 day – smokers will be taking an important step toward a healthier life and reducing their cancer risk. Support is key, so ready yourself by visiting”


World Prematurity Awareness Day: On Hold Script

November 17

“On World Prematurity Day, November 17, 2017, the Empire State Building in NYC and other prominent buildings and landmarks nationwide will be shining in purple light to symbolize hope for a healthy start for more babies.  Join the March of Dimes Prematurity Campaign and many celebrities including Anne Geddes and Hilary Duff to raise awareness.  Please visit”


International Survivors of Suicide Awareness Day: On Hold Script

November 18

“International Survivors of Suicide Loss Day is November 18, 2017.  Those affected by suicide loss gather around the world at events in their local communities to find comfort and gain understanding as they share stories of healing and hope. Visit to find an event in your area.”


GERD Awareness Week: On Hold Script

November 19 – November 25

“The 18th Annual GERD Awareness Week is November 19-25, 2017. Gastroesophageal reflux disease, or GERD, is a very common disorder and the more we work together to raise awareness, the greater the ability to impact positive outcomes.   How can you become involved? Visit ‘ for resources you can use to help educate others and raise awareness for GERD in your community.”




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