healthcare message on hold script samples

March – Healthcare Content Cure – On Hold Script Samples

Can you believe Spring is around the corner?! We can’t either. A new season means more wellness observances! Below are on hold script samples that your patients or callers can listen to while they are on hold. Read our healthcare blog to learn more about March Wellness Observances and sample message on hold scripts you can use for your marketing programs.


Bleeding Disorders Awareness Month: On Hold Script

“March is Bleeding Disorders Awareness Month. This special month aims to foster a stronger sense of unity among individuals with all inheritable bleeding disorders and elevate awareness and engagement in our community. “Bleeding disorder” is a general term, which includes a wide range of medical problems that result in poor blood clotting and abnormal bleeding. Visit to learn more about hemophilia and other rare bleeding disorders. You can help by sharing Hemophilia Federation of America’s fact-a-day social media campaign, updating your Facebook and Twitter profile images with our support ribbon, passing out educational cards, taking part in our advocacy action of the day, and by hosting fundraisers! Visit to get started!”



National Colorectal Cancer Awareness Month: On Hold Script

“Among cancers that affect both men and women, Colorectal Cancer is the second leading cause of cancer deaths in the United States. Every year, about 140,000 Americans are diagnosed with Colorectal Cancer, and more than 50,000 people die from it. But this disease is highly preventable, by getting screened beginning at age 50. Screening tests help prevent colorectal cancer by finding precancerous polyps (abnormal growths) so they can be removed. Screening also finds this cancer early, when treatment can be most effective.

What can you do this March to honor National Colorectal Cancer Awareness Month?

  • If you’re aged 50 to 75, get screened for colorectal cancer regularly. If you’re between 76 and 85, ask your doctor if you should be screened.
  • Be physically active.
  • Maintain a healthy weight.
  • Don’t drink too much alcohol.
  • Don’t smoke.

Speak with your physician if you need any assistance with these recommendations.”


National Endometriosis Awareness Month: On Hold Script

“During Endometriosis Awareness Month, take a moment to encourage women who experience intense menstrual pain to get evaluated early by their gynecologist. Endometriosis is a disease that can cause severe pain, and for now, has no cure. However, every case is unique and early detection and treatment by a highly trained specialist can prevent years of unnecessary pain.

During Endometriosis Awareness Month, The Center for Innovative GYN Care will be providing women with tools to help ask better questions of their gynecologists, provide links to support groups, and updates from endometriosis research groups who are focused on finding a cure.”


Developmental Disabilities Awareness Month: On Hold Script

“National Developmental Disabilities Awareness Month is an opportunity to promote respect for people with Intellectual and Developmental Disabilities

(I/DD) and to educate others on the spectrum about the abilities people with I/DD possess. For example, some disabilities are visible (a person who uses a wheelchair or crutches to ambulate), while other disabilities may not be easily recognized or seen by the eye (cognitive impairments that affect the way a person speaks, learns, or interacts with others).

Join the 2018 theme: Together we have no limits.”


National Kidney Awareness Month: On Hold Script

“March is Kidney Awareness Month! This month is an opportunity to spread awareness about kidney disease, practice prevention methods, and learn more about our lifesaving services available to those fighting kidney disease.

Join American Kidney Fund and share your story of hope, find your free kidney health screening, download infographics, join our advocacy network, and so much more this March! Visit When you get involved and support the work of the American Kidney Fund, you help make things happen.”


National Nutrition Awareness Month®: On Hold Script

“National Nutrition Month is a nutrition education and information campaign created annually in March by the Academy of Nutrition and Dietetics. The campaign focuses attention on the importance of making informed food choices and developing sound eating and physical activity habits. There’s no one diet that is right for everyone, so it’s important to follow a healthful eating plan that’s packed with tasty and nutritious foods for your unique lifestyle. ‘Go Further with Food.’”


Save Your Vision Awareness Month: On Hold Script

“Save Your Vision Awareness month in March aims to increase awareness regarding good eye care. Organized by the American Optometric Association, the focus of this event is to encourage more people to go for regular eye exams. Apart from ordinary eye care, this month specially focuses on eye care in the work place with an emphasis on employers to take eye care and health seriously. With computers becoming an everyday part of people’s lives, the risk of dry eyes, blurry vision, eye strain, and damage is higher than before. While it might not be feasible to cut down on computer use, there are several ways to maintain good eye care and health while you work. Visit for helpful tips.”


Trisomy Awareness Month: On Hold Script

“Trisomy 18 and Trisomy 13 are chromosomal disorders. They are similar to the more well-known chromosomal disorder, Down syndrome, which is a trisomy of the twenty-first chromosome. A trisomy occurs when a particular chromosome is replicated three times upon conception. Instead of one chromosome from each, the sperm and the egg, there is a possibility that an extra gene is passed on. Because there is no proven cause or genetic predisposition for Trisomy 18 and 13, awareness ensures that all families can provide support and sympathy to those who are affected. Become a part of a the cause during March – Trisomy Awareness Month.”


Workplace Eye Wellness Awareness Month: On Hold Script

“March is Workplace Eye Health and Safety Month. Whether it is goggles, helmets, face shields, or just safety glasses, simply wearing them will protect and in many cases save eyesight. Health care workers especially require proper eye protection. Infectious diseases can be transferred through the mucous membrane of the eye. When there is any type of eye hazard, proper eye protection should be worn at all times. Workplace Eye Health and Safety Month does not just pertain to outdoor jobs – working in an office can be just as hazardous to your eyesight as computer vision syndrome is not just a myth. While consistently being on your computer will not permanently damage your vision, it can make your eyes feel irritated and fatigued. Too much screen time and not enough breaks can cause headaches, inattentiveness, neck pain, back strain, and dry eye. Employers – share helpful tips with your staff from ‘’”


Brain Injury Awareness Month: On Hold Script

“Each March, the Brain Injury Association of America conducts an awareness campaign aimed at educating the general public about the incidence of brain injury and the needs of people with brain injuries and their families. Just as no two people are exactly alike, no two brain injuries are exactly alike. Brain injury requires access to a full continuum of treatment and community-based supports provided by appropriately educated clinicians serving on an interdisciplinary treatment team. The individual who sustains a brain injury and his or her family are the most important members of the treatment team. Their choices, goals, and backgrounds must always be taken into consideration in treatment planning. Support this community by becoming a voice to advance awareness, research, treatment, and education and to improve the quality of life for all people affected by brain injury. Visit”



Multiple Sclerosis Awareness Month: On Hold Script

While there is no cure for Multiple Sclerosis, MS, there are many things people can do to raise awareness especially during Multiple Sclerosis Education Month this March. MS impacts the brain and spinal cord, causing communication problems between the brain and the rest of the body. The Multiple Sclerosis Association of America invites you to learn more about MS as well as programs and resources, along with helping us to raise much-needed awareness and support for everyone affected by MS. Visit”


National Sleep Awareness Week®: On Hold Script

March 4-11

Join The National Sleep Foundation in Championing Sleep Health during National Sleep Awareness Week – March 4th – 11th. Sleep is essential to feeling refreshed and rested and is an indispensable part of a healthy lifestyle. The National Sleep Foundation has scientifically grounded guidelines on the amount of sleep we need each night to improve the sleep health of the millions of individuals and parents who rely on us for this information. Visit for helpful tips and resources to promote National Sleep Awareness week.”


World Kidney Awareness Day: On Hold Script

March 8

“Chronic kidney disease (CKD) is a progressive loss in kidney function over a period of months or years. When kidney function falls below a certain point, it is called kidney failure. Kidney failure affects your whole body and can make you feel very ill. Untreated kidney failure can be life-threatening.

On World Kidney Awareness Day – March 8th, please note and spread awareness that:

  • Early chronic kidney disease has no signs or symptoms.
  • Chronic kidney disease usually does not go away.
  • Kidney disease can be treated. The earlier you know you have it, the better your chances of receiving effective treatment.
  • Blood and urine tests are used to check for kidney disease.
  • Kidney disease can progress to kidney failure.

Simple treatments can slow the progression of kidney disease, prevent complications, and improve quality of life so speak with your doctor or visit”


National Women and Girls HIV/AIDS Awareness Day: On Hold Script

March 10

“National Women and Girls HIV/AIDS Awareness Day – March 10th is an annual observance that sheds light on the impact of HIV and AIDS on women and girls. How can you observe? Plan a National Women and Girls HIV/AIDS Awareness Day walk or an HIV testing event; spread the word on Twitter, Facebook, or Tumblr about the day; use the hashtags #NWGHAAD and #BestDefense on social media; and get inspired by our ambassadors. Visit for materials to get started.”


Patient Safety Awareness Week: On Hold Script

March 11-17

“Patient Safety Awareness Week – March 11-17, 2018, is designed to mark a dedicated time and a platform to increase awareness about patient safety among health professionals and the public. One goal of the week is to bring together and engage health care professionals and patients to help spread this important message. There are a number of ways to get involved in Patient Safety Awareness Week. Visit for activities.”



Pulmonary Rehabilitation Awareness Week: On Hold Script

March 11-17

“Celebrate Pulmonary Rehabilitation Week – March 11th-17th and educate your community about the role of pulmonary rehabilitation in enhancing the quality of life of individuals with lung disease. Pulmonary Rehab is a broad program that helps improve the well-being of people who have chronic breathing problems. The Awareness Week is also a great time to take the opportunity to thank your team members for their contributions and share with them valuable educational resources to further their professional development. Share Your Celebrations of Pulmonary Rehabilitation Week – Use the hashtags #CRWeek2018 and #PRWeek2018.”


Brain Awareness Week: On Hold Script

March 12-18

“The Brain Awareness Campaign is a worldwide celebration of the brain that brings together scientists, families, schools, and communities. The global celebration – March 12-18, 2018, launched by The Dana Alliance for Brain Initiatives, presents an opportunity to bring attention to brain science advances and advocate for science funding. Let Brain Awareness Week serve as a launching point for year-round Brain Awareness activities. Visit for ideas!”


National Poison Prevention Awareness Week: On Hold Script

March 18-24

“National Poison Prevention Week, which takes place March 18th-24th, is an opportunity to highlight the dangers of poisonings for people of all ages and promote community involvement in poisoning prevention. Post general facts about poisoning and poison center resources on your Web site.

Never wait for signs of poisoning before calling Poison Help (1-800-222-1222), which connects you to your local poison center. Stay calm. Not all medicines, chemicals, or household products are poisonous. Not all contact with poison results in poisoning.”


National Youth Violence Prevention Awareness Week: On Hold Script

March 19-23

“National Youth Violence Prevention week – taking place March 19th–23rd, focuses on raising awareness and educating the public on effective ways to prevent or reduce youth violence.  Request your Action Kit – through Students Against Violence Everywhere (SAVE) for a step-by-step planning guide, suggestions for how each sector of the community can support the campaign, activity ideas, links to national organizations sponsoring the event, articles and interviews on violence prevention, and much, much more!   This week long national education initiative will involve activities that demonstrate the positive role young people can have in making their school and community safer.”


National Native American HIV/AIDS Awareness Day: On Hold Script

March 20

The National Native American AIDS Prevention Center (NNAAPC) has teamed up with various organizations nationwide to commemorate National Native HIV/AIDS Awareness Day.

To observe this event, on March 20th:

  • Encourage Native people to get educated and to learn more about HIV/AIDS and its impact on their community.
  • Work together to encourage testing options and HIV counseling in Native communities.
  • Help decrease the stigma associated with HIV/AIDS.

Use #NativeHIVAIDSAwarnessDay to post on social media to raise awareness too! Visit to learn more about what you can do.”


World Down Syndrome Awareness Day: On Hold Script

March 21

World Down Syndrome Day is annually observed – in more than 60 countries worldwide, on March 21 to raise public awareness of Down syndrome. Down syndrome is a naturally occurring congenital disorder caused by having an extra 21st chromosome that has always been a part of the human condition, being universally present across racial, gender, and socio-economic lines. Activities and events that take place on March 21st showcase the abilities and accomplishments of people with Down syndrome. These events also focus on encouraging independence, self-advocacy and freedom of choices for people with Down syndrome.


World Tuberculosis Awareness Day: On Hold Script

March 24

Tuberculosis, or TB, is an infectious bacterial disease, which most commonly affects the lungs. It is transmitted from person to person via droplets from the throat and lungs of people with the disease. World Tuberculosis Day – held annually on March 24th, is a worldwide event that aims to raise public awareness of tuberculosis and the efforts made to prevent and treat this disease. Join this fight by helping to educate others about TB and by urging governments to take action. Now is the time to join the glob making a powerful statement and show solidarity. Visit for opportunities to raise awareness.”


American Diabetes Alert Awareness Day: On Hold Script

March 27

On March 27th, set a reminder for yourself or someone you love to take the Diabetes Risk Test to find out if you are at risk for developing Type 2 Diabetes. This day is a one-day “wake-up call” to inform the American public about the seriousness of diabetes! And after you take the test, use #AmericanDiabetesAssociationAlertDay to post on social media so others can take part.”




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