healthcare message on hold script samples

January – Healthcare Content Cure – On Hold Script Samples

As the New Year begins, so do more healthcare wellness observances! Let your callers and patients know about these important causes. If you need Message on Hold script samples for your January marketing programs, take a look below. Along with each observance is a sample Message on Hold script.


National Volunteer Blood Donor Awareness Month: On Hold Script

“Winter is often a difficult time for blood donations because inclement weather can affect Red Cross blood collections. On average, the Red Cross must collect about 15,000 pints of blood every day to meet the needs of patients at approximately 2,700 hospitals and transfusion centers across the country. During January – National Blood Donor Month, the Red Cross is encouraging all eligible blood and platelet donors to make a New Year’s resolution to help save lives by donating now and throughout the year. For more information about donating blood, or to make an appointment to donate blood or platelets, please visit or call 1-800-RED CROSS.”


JUST CLAP FOR LIFE! Awareness Month: On Hold Script

“Designed by Shape Up U.S., Clap4Health is a unique cardiovascular disease and obesity prevention campaign that promotes physical activity through clapping.  Clapping makes us feel good and is an activity in which anyone can participate. We clap our hands to show happiness and appreciation. Clapping, in conjunction with other types of movement – like dance and sports, can improve motor and spatial skills and enhance emotional, sociological, physiological, and cognitive benefits.  This program partners the feel-good activity of clapping with dance and exercise to encourage kids to engage in physical movement. Visit to find out how to send us your Clap4Health Video.”



National Glaucoma Awareness Month: On Hold Script

“January is National Glaucoma Awareness Month, an important time to spread the word about this sight-stealing disease.  Glaucoma is the leading cause of irreversible blindness and is often referred to as “the sneak thief of sight” since there are no symptoms and once vision is lost, it’s permanent. Help raise awareness this January with the following tips:

  • Talk to friends and family about glaucoma. If you have glaucoma, don’t keep it a secret – let family and friends know so they can help you.
  • Visit for facts, treatment options and new research results.
  • Get involved in your community through fundraisers, information sessions, group discussions, inviting expert speakers, and more.
  • Connect with Glaucoma Research Foundation on Facebook or Twitter for regular updates on glaucoma research, treatments, news and information.

National Glaucoma Awareness Month  – Speed the cure.  Spread the word.”


Cervical Health Awareness Month: On Hold Script

“January has been designated as Cervical Health Awareness Month and the National Cervical Cancer Coalition encourages you to spread the word about prevention and treatment. Nearly 13,000 women in the United States are diagnosed with cervical cancer each year, but the disease is virtually always preventable with the HPV vaccination and Pap screening.

This January 2018, help NCCC promote the importance of cervical health and cervical cancer prevention by sharing prevention messages via social media.  Visit for your social media toolkit, downloadable content, podcasts and videos.”


National Birth Defects Prevention Awareness Month: On Hold Script

“Birth defects are health conditions that are present at birth. They can change the shape or function of one or more parts of the body, and cause problems in overall health, how the body develops, or in how the body works.  There are thousands of different birth defects and about 120,000 babies in the United States are born each year with a birth defect. The most common include heart defects, cleft lip and cleft palate, Down syndrome, and spina bifida.

While there’s been lots of research, we still don’t know the causes of some birth defects.  Alcohol, street drugs and some prescription drugs can cause birth defects, and some are caused by genetic condition.  Thanks to ongoing medical advances, children born with birth defects are living longer, but these children and their families still need help. They often need specialized treatment, continued care, and strong social support to improve their overall quality of life.  In honor of National Birth Defects Prevention Awareness Month this January, join in the nationwide effort to raise awareness of birth defects, their causes, and their impact!”


Thyroid Disease Awareness Month: On Hold Script

“January is Thyroid Disease Awareness Month and The American Thyroid Association encourages to help support the continuation of patient/public education programs and resources.  Although relatively small, the thyroid gland plays a huge role in our body, influencing the function of many of the most important organs, including the heart, brain, liver, kidneys, and skin. Ensuring that the thyroid gland is healthy and functioning properly is vitally important to the body’s overall well-being.  We’ve all experienced changes in our bodies from time to time that seem more of a nuisance than a medical issue. Since hypothyroidism is one of the most misunderstood, misdiagnosed, and prevalent medical conditions in the U.S., be sure to learn the signs and symptoms and see your doctor.  Get insight & spread the knowledge by visiting”

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Folic Acid Awareness Week: On Hold Script


“The CDC and the U.S. Public Health Service recommend that all women between the ages of 15 and 45 consume 400 micrograms of folic acid daily to prevent two types of neural tube defects.  Women need folic acid even if they are not planning to become pregnant since almost half of all pregnancies in the United States are unplanned.  Women can get the recommended 400 micrograms of folic acid by taking a daily multivitamin or by eating fortified foods.  Visit for other folic acid nutritional tips and helpful resources to promote Folic Acid Awareness Week taking place January 7-13, 2018.”

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Healthy Weight Awareness Week: On Hold Script


“Celebrating Healthy Weight Awareness Week – January 21 through the 27, can be an ideal time to create a new perspective on reaching a healthy weight and maintaining it throughout a lifetime.  Healthy Weight Week is a public service campaign and a perfect time to determine how to reach an ideal weight for optimal health.  Every person possesses unique personal characteristics such as height, age, bone density, body composition, genetic factors, general health, lifestyle and more which makes what constitutes a healthy weight a very individual equation.  To make positive changes that lead to long-term healthy weight, it is important to start by accepting the current weight, while also embracing a positive attitude and self-image.”


Women’s Healthy Weight Awareness Day: On Hold Script


“Being overweight or obese increases the risks for developing diabetes, heart disease, stroke, and a variety of cancers.  There is plenty of motivation for committing to a healthy lifestyle and let Women’s Healthy Weight Awareness Day, January 20th, be your springboard.  According to Psychology Today, two-thirds of those who follow a traditional path of dieting regain any lost weight within a period of two years.  To make positive changes that lead to long-term healthy weight, start by accepting the current weight, while also embracing a positive attitude and self-image.  With so many online resources, you won’t feel alone.  Enjoy the ride to good health!”

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National Drug and Alcohol Facts Awareness Week: On Hold Script


“Host a National Drug and Alcohol Facts Awareness Week, January 22-28 event! National Drug and Alcohol Facts Week promotional videos can be found at

This site links students with scientists and other experts to counteract the myths about drugs and alcohol that teens get from the internet, social media, TV, movies, music, or from friends.   Host an Event & Together We SHATTER THE MYTHS!”



Kawasaki Disease Awareness Day: On Hold Script


“Kawasaki Disease is a serious illness characterized by inflammation of blood vessels throughout the body that primarily affects young children and infants and is the leading cause of acquired heart disease in children. The cause of KD is unknown, although an agent, like a virus, is suspected.  There is no specific test for KD; doctors make a clinical diagnosis based on a collection of symptoms and physical findings. Early symptoms of KD include:

  • Fever that lasts for five or more days
  • Rash
  • Red bloodshot eyes, without drainage or crusting
  • Bright red, swollen, cracked lips, “strawberry” tongue, which appears with shiny bright red spots after the top coating sloughs off
  • Swollen hands and feet and redness of the palms and soles of the feet
  • Swollen lymph nodes in the neck

Understandably, children with these symptoms are extremely uncomfortable and irritable. Any parent whose child has persistent fever and any of these symptoms should take him or her to the doctor immediately.  Learn more at”


CTE (Chronic Traumatic Encephalopathy) Awareness Day: On Hold Script


“January 30th is Chronic Traumatic Encephalopathy, or CTE, Awareness Day – a day to spread awareness that our brains are very fragile and need protection. CTE is 100% preventable and unfortunately helmets only protect the skull and face to a certain extent; helmet usage does not protect the brain from CTE! In fact, a helmet may give a person undue sense of security when receiving multiple hits thus promoting an increased chance for CTE and there is evidence that helmets may make the problem worse for children with undeveloped necks.

Visit to learn more and for the list of sports that are prone to repetitive head injuries.”



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