Many businesses have music, and for most, the point is simply to make the experience of being there more pleasant. A store or restaurant that has no musical backdrop can seem boring, empty, or simply like it is missing something. However, adding music does more than fill the empty audio “space.” It also sets the mood, offers a chance for the establishment to be more unique, and sets the pace of operations.
Social media has become an important part of any business’s marketing strategy, and a Facebook page is a necessity for any business who wants to gather a bigger customer base. That said there are some definite do’s and do not’s when it comes to managing a Facebook page that all owners should be aware of in order to provide the best possible customer experience.
From Halloween through New Year’s, the next few months are prime time for updating your on hold communication to include holiday greetings. Take advantage of these special opportunities to strengthen your relationship with your customers.
In fact, updating your messages can be a good idea year round. It shows that your business takes timely action. It also gives a more human touch to your communications.