In life, imitation is the sincerest form of flattery. In business, getting a referral or testimonial, is the highest form of flattery, and is the currency on which you build your reputation. The better your reputation, the easier it is for your front-line staff to do their jobs and add to your growth.
Narration can add immense value to any eLearning experience. Not only does adding high quality voiceover add versatility to the existing footage, but also allows it to be utilized for a broader range of audiences successfully. Speech can affect the most primal aspects of learning to improve retention, focus, and comprehension. Let’s take a more in-depth look at the role well-designed narration can play in an eLearning experience.
With all the news and excitement around the success and popularity of Pokémon Go, you may not recall it started as a humble card game back in the 1990’s. It wasn’t your average game. This game included capturing mythical creatures and battling your friends. The game was simply called Pokémon. Now updated for smart phones as an app, Pokémon Go isn’t exactly the same game that we all remember. Pokémon GO has evolved to meet current times. Being called a “free-to-play location-based augmented reality mobile game… released in July 2016” according to Wikipedia. There are mixed reviews about the evolved game, but there are valuable elements that can used to enhance the customer experience.
So you want to know why custom audio is important to your phone system? Your phone system is the first impression many customers receive. It’s the “front door” to your business and it needs a professional image. It’s one of the easiest ways to improve customer experience. In addition to improving your image, professional recordings create a feeling of security and capability from callers as they recognize businesses who prioritize the level of communication on call flows. Let’s take a look at three good reasons why meeting your customer’s expectations with custom audio speaks volumes about your professionalism and dedication to service (a key factor in customer satisfaction).
As technology changes, the customer experience and human interaction changes as well. We have become reliant on the use of cellphones and the convenience of information at our fingertips. Technology advancements have caused such disorders as Nomophobia or the fear of being out of mobile phone contact. With advancements in technology it has put pressure on the customer experience. Customers now have further reach with the evolution of technology. By utilizing advancements in technology the customer need can be met in a variety of ways throughout the automobile, financial, and food service industries- adding new value to the customer experience.
If you’ve ever thought about recording your own prompts for your business, then you’ve probably already found out just how difficult it can be. Even with the right equipment (which alone costs thousands of dollars), depending on the word count it can take a week just to get the right recordings done. Maybe that’s why professionally recorded voice prompts are in such high demand.
Today, businesses have an abundance of phone system options to consider for their communication needs. In the past, small to mid-size organizations with multiple phones relied on a private branch exchange (PBX), which connected internal lines to external lines, and managed functions such as call holding or call forwarding. Thanks to technology most of these features are available on a VoIP system, often at a lower cost than traditional phone systems.