Your IVR or Auto Attendant system is like the front door of your business – it’s the first thing people see and the first impression callers get. Not only is it the first impression, but a crucial part of your customer experience. When coupled with well-written voice prompts, the system helps callers navigate your phone system and reach an agent efficiently. A poorly constructed phone system can lead to caller frustration and aggravation.
We’ve gathered some popular Auto Attendant script examples to illustrate how a clear and concise script should look. Check out these scripts below and learn what makes them so efficient when communicating with callers.