healthcare message on hold script samples

April – Healthcare Content Cure – On Hold Script Samples

Can you believe Spring is around the corner?! We can’t either. A new season means more wellness observances! Below are on hold script samples that your patients or callers can listen to while they are on hold. Read our healthcare blog to learn more about March Wellness Observances and sample message on hold scripts you can use for your marketing programs.

Counselor office discussing awareness.pngCounseling Awareness Month: On Hold Script

Counseling is just as normal as anything else we do to maintain or improve our health and well-being including exercise, rest/relaxation, fun with friends, and eating right.  Since life doesn’t come with an instruction manual, counseling can be equally important. The coping mechanisms we develop along the way to help us navigate life’s obstacles can sometimes end up hurting us. Counselors are trained to identify and help correct the misguided or unnecessary thought patterns, emotions, and behaviors that no longer serve us—those that create unrealistic expectations, fragile bonds to loved ones, depression, anxiety, and so much more.   Always remember that you’re not alone on this journey.  Utilize the resources at to learn more about the counseling process, find a counselor, and/or spread the word about the power of counseling in honor of Counseling Awareness Month during April 2018.


Women in pain due to IBS.pngIrritable Bowel Syndrome Awareness Month: On Hold Script

April is designated as IBS Awareness Month. During this time, the International Foundation for Functional Gastrointestinal Disorders works to focus attention on important health messages about IBS diagnosis, treatment, and quality of life issues. The greater the awareness, the greater the impact of positive outcomes such as additional research, increased educational opportunities and improved patient care.

A further aim is to reduce the stigma associated with IBS is to encourage people to talk more about this condition. If IBS is not managed, it can cause intestinal discomfort on a daily basis, which can be disruptive to all aspects of a person’s life – physically and emotionally. ‘Don’t suffer in silence.’ For more information on IBS and IBS Awareness Month visit the IFFGD website.”


National Child Abuse & Prevention Awareness Month: On Hold Script

During the month of April and throughout the year, communities are encouraged to share child abuse and neglect prevention awareness strategies and activities to promote prevention across the country. National Child Abuse Prevention Month is a time to acknowledge the importance of families and communities working together to prevent child abuse and neglect, and to promote the social and emotional well-being of children and families. A community that cares about early childhood development, parental support, and maternal mental health, for instance, is more likely to foster nurturing families and healthy children.

National Alcohol Awareness Month: On Hold Script 

Extreme Alcohol Consumption.png

“Since 1987, April has been designated National Alcohol Awareness Month. The National Council on Alcoholism and Drug Dependence (NCADD) sponsors Alcohol Awareness Month to increase awareness and understanding to those who struggle with alcoholism and to reduce the stigma and negativity surrounding being called an alcoholic. Whether you’re currently struggling with an alcohol use disorder, newly sober, a friend or family member of an individual struggling with alcohol use disorder, or just want to do what you can to raise awareness, what better time to start than right now?! It is never too late to make the healthy choice and always know you are not alone. Have a voice. Save a life.

National Autism Awareness Month: On Hold Script

Heart with puzzle pieces for Autism.png“Autism is a lifelong developmental disability with no single known cause. The aim of National Autism Awareness Month is to educate the public about this complex mental condition and developmental disability, which is characterized by difficulties in the way a person communicates and interacts with other people. This April, join the campaign to promote autism awareness and acceptance. Consider: -Donating to the Autism Society -Find a local event -Simply put on the puzzle! The Autism Awareness Puzzle Ribbon is the most recognized symbol of the autism community. Show your support as a pin on your shirt, a magnet on your car, a badge on your blog, or even your Facebook profile picture.




National Facial Protection Month: On Hold Script

Child with hockey mask for facial protection.png

Children and adults: as you suit up for outdoor activities this spring, don’t forget to protect your face and head. April is National Facial Protection Month and an ideal time to become aware as Spring often brings a flood of patients with head, mouth and facial injuries to doctors’ offices and emergency rooms. Many oral and facial injuries can be easily prevented with the use of sports safety equipment like helmets and mouth guards. To help raise awareness, visit for an array of resources.



National Cancer Control Month: On Hold Script

Cigarette being put out.pngNational Cancer Control Month is a time to rededicate ourselves to efforts to prevent cancer and its treatment complications. The goal is for all Americans – whether or not they’ve been through cancer -is to lead healthy, productive lives. A growing body of research has highlighted an array of lifestyle decisions that Americans can make to reduce their risk of cancer, such as quitting tobacco, eating healthier, exercising regularly, using sun protection and undergoing recommended screenings. It is believed that prevention of Cancer is the best cure.





National Donate Life Awareness Month: On Hold Script

National Donate Life .pngCelebrated in April each year, National Donate Life Awareness Month features local, regional, and national activities to help encourage Americans to register as organ, eye, and tissue donors and to celebrate those that have saved lives through the gift of donation. As the 2018 campaign invites, “Be a rainbow in someone else’s cloud.” Visit for resources to help promote donation during National Donate Life Month.



National Minority Health Month: On Hold Script

National MinorityHealth Month.png“National Minority Health Month is observed every April to recognize the impact of social and environmental determinants on health and health behaviors. Partnerships at the national, state, tribal, and local levels for legislation, policies, and programs are vital to the work of reducing health disparities and advancing health equity. Throughout April, The HHS Office of Minority Health will lead with their partners in raising awareness about efforts across health, education, justice, housing, transportation, and employment sectors to address the factors known as the social determinants of health – environmental, social and economic conditions that impact health. You can stay on top of the latest National Minority Health Month news by signing up for OMH email updates or following OHM on Twitter, Facebook and Instagram. Visit ’”


National Occupational Therapy Awareness Month: On Hold Script

Person working on occupational therapy.png“This April, during National Occupational Therapy Awareness Month, help get the word out that occupational therapy is changing lives. Occupational therapy helps people participate in the things they want and need to do through the therapeutic use of everyday activities. Your holistic and customized approach to evaluations, interventions, and outcomes help a child with disabilities participate in school and in social situations, assist a person recovering from injuries to regain skills, aid an older adult to stay as independent as possible, and offer the specialized support and services to people of all ages and in all circumstances that only occupational therapy can provide. Occupational Therapy – empowering independence.”




Sexual Assault and Prevention Awareness Month of Action: On Hold Script


Sexual Assault & Prevention.pngThe campaign for The National Sexual Violence Resource Center’s 2018 Sexual Assault Awareness Month is ‘Embrace Your Voice.’ How we talk about sexual violence matters. This campaign will provide the tools and resources needed for individuals and communities to take actionable steps toward ending sexual violence once and for all. When we reflect on and change how we think and talk about the issue of sexual violence and consent, we can create a culture of respect, equality, and safety. All of our voices have power. It’s time for everyone to find that voice and embrace it.


Women’s Eye Health and Safety Month: On Hold Script

Women's Eye Health Safefty.png

Glaucoma, cataracts, and Age Related Macular Degeneration are more likely to be an issue for women typically because women generally live longer than men and women have hormonal fluctuations during their lives. April is Women’s Eye Health and Safety Month, a time to spread awareness about the eye health issues facing women. In honor of Women’s Eye Health and Safety Month, schedule a routine eye exam if it’s been more than a year and encourage the women in your life to do the same.


STI/STD Awareness Month: On Hold Script


Doctor Investigating STD STI.png“April is STD Awareness Month, an annual observance to raise public awareness about the impact of STDs on the lives of Americans and the importance of preventing, testing for, and treating STDs. Utilize the tools and resources with the CDC’s Media Relations Kit, available at as an opportunity to normalize routine STD testing and conversations about sexual health.



Testicular Cancer Awareness Month: On Hold Script

Testiculare Cancer Awareness ribbon.jpg

“Testicular Cancer Awareness Month is celebrated in April annually. Testicular cancer is of special concern to young men as it is the most common type of cancer in men ages 15-35, but men of all ages can be at risk. This April, get involved & raise awareness by encouraging men to conduct regular self-exams. The Testicular Cancer Foundation has great tips for every person and organization to aide in the efforts of Testicular Cancer awareness, visit”



Stress Awareness Month: On Hold Script


Man Stressing over labtop.png

“Long-term stress can lead to a wide range of illnesses—from headaches to stomach disorders to depression—and can even increase the risk of serious conditions like stroke and heart disease. During April – Stress Awareness Month, understanding the mind/stress/health connection can help you better manage stress and improve your health and well-being. While you can’t avoid stress, you can minimize it by changing how you choose to respond to it. The ultimate reward for your efforts is a healthy, balanced life, with time for work, relationships, relaxation, and fun. Visit for 10 positive ways you can respond to the stress in your life and keep your own stress levels in check.”



Oral Cancer Awareness Month: On Hold Script

March 11-17

stethoscope.png“The Oral Cancer Foundation reminds everyone that April is Oral Cancer Awareness Month and that regular oral cancer examinations remain the best method to detect oral cancer in its early stages. Your mouth is one of your body’s most important early warning systems. In between dental visits, it is important for patients to be aware of the signs and symptoms, and to see a dental professional if they do not improve or disappear after two-three weeks. Oral cancer can strike in the mouth and throat with most of these cancers beginning in the flat cells that cover the surfaces of the mouth, tongue, and lips. The National Cancer Institute has resources on oral cancer at




World Autism Awareness Day: On Hold Script

April 2

Autism puzzle pieces.pngWorld Autism Awareness Day – internationally recognized day on April 2nd every year, encourages Member States of the United Nations to take measures to raise awareness about people with autism throughout the world. Autism is a lifelong developmental disability with no single known cause. Visit to join the campaign to promote autism awareness and acceptance.




Sexual Assault Awareness Day of Action: On Hold Script

April 3

person reflecting after sexual assault.pngContact your local rape crisis center or state anti-sexual violence coalition to find a Sexual Assault Awareness event on the Day of Action – April 3rd. If there isn’t an event planned, you could get involved by hosting a film screening, coordinating fundraising or tabling events, or by simply distributing literature in different community spaces. The outcome of these efforts is the visible support they show for survivors in your community and the lasting impact they’ll have by educating individuals on topics like consent and healthy relationships.



National Public Health Awareness Week: On Hold Script

April 2-8 

Discussing public health awareness.png

During the first full week of April each year, American Public Health Association invites you to observe National Public Health Week. This event is a time to recognize the contributions of public health and highlight issues that are important to improving our nation. To become a part of this growing movement, visit



National Alcohol Screening Awareness Day: On Hold Script

April 5

Alcohol glass spilling.png


“National Alcohol Screening Awareness Day 2018 is April 5th. The aim of this event is to increase public awareness that alcohol abuse and alcoholism are recognized disorders which can be treated. For those concerned that they or someone they care about may have a have a problem with alcohol, visit Take a screening…it could save a life.”




World Health Awareness Day: On Hold Script

April 7

world health day_April 7.jpg

The World Health Organization has put together tools and resources to guide, motivate and inspire you for World Health Awareness Day on April 7th. Following countless studies, the WHO asserts that countries which invest in universal healthcare will make a “sound investment in their human capital.” Log onto and test your skills and find out how you can work toward the ideal that Everyone, everywhere should have access to healthcare.”



National Youth HIV and Aids Awareness Day: On Hold Script

April 10

Hands holding AIDS HIV ribbon.png

“Since today’s young people are the first generation that has never known a world without HIV and AIDS, participating in National Youth HIV & AIDS Awareness Day on April 10th is more important than ever.This annual event is a reminder that we must continue to invest in scientific advancements like a vaccine and a cure – without forgetting the importance of prevention strategies and ensuring equal access to information and healthcare for everyone. National Youth HIV & AIDS Awareness Day is also a great opportunity to hold our leaders responsible to their commitments and invest in realizing an AIDS-free generation. Want to do more? Visit


RAINN Awareness Day: On Hold Script

April 15

RAINN meeting.png

“RAINN Day, taking place April 15, 2018 is a grassroots program and an annual day of action to raise awareness and educate students about sexual violence on college campuses. RAINN Awareness Day is designed to empower college students to educate their peers about sexual violence, bystander intervention, and recovery resources. Check out to download the RAINN Day Event Planning Guide for ideas and planning checklists to help create an event for any size or budget on your campus. The guide also includes printable handouts, posters, and more.


World Hemophilia Awareness Day: Message On Hold Script

April 17 

Drops of hemophilia.jpgWorld Hemophilia Day – April 17th, was started in 1989 by the World Federation of Hemophilia (WFH) and is recognized worldwide.  By increasing awareness of hemophilia and other inherited bleeding disorders comes better diagnosis and access to care for the millions who remain without treatment.  Hemophilia is a condition in which bleeding is prolonged and is present from birth and is normally inherited; you can’t ‘catch’ hemophilia or pass it onto others.  For more information, visit the official World Hemophilia Day website or the supporting Facebook page.”



National Infant Immunization Awareness Week: On Hold Script

April 21-28


Infant getting immunization.png“Since 1994, National Infant Immunization Awareness Week has served as a call to action for parents, caregivers, and healthcare providers to ensure that infants are fully immunized against 14 vaccine-preventable diseases, including influenza.  The 2018 Awareness Week will take place April 21-28.  With immunizations, we have the power to protect our most delicate citizens.  Immunizations is a tender topic, so know the facts – visit



National Infertility Awareness Week: Message on Hold Script

April 22-28

women frustrated looking at pregnancy test.png

National Infertility Awareness Week – taking place April 22-28, unites millions of Americans who want to remove the stigmas and barriers that stand in the way of building families.  Infertility affects everyone – no matter what race, religion, sexuality or economic status.  Changing how others view infertility begins with being part of a national movement.  Flip the script and get involved.  Log on to  for details 



Every Kid Health™ Awareness Week: On Hold Script

April 23-27

Kid healthy lunch.png

Every Kid Health Awareness Week shines a spotlight on the great efforts schools are making to improve the health and wellness of their students and the link between nutrition, physical activity, and learning – because healthy kids are better prepared to learn.  Join the ‘Every Kid Healthy’ movement – taking place April 23-27, by registering your event with us so we can put your school on the map! Check out to learn more.”


World Immunization Awareness Week: Hold Script Sample

April 23-29

Immunization Needle.png

World Immunization Awareness Week, taking place April 23-29, encourages people at all levels – from the general public to donors, to increase immunization coverage for the greater good.  Immunization saves millions of lives and is widely recognized as one of the world’s most successful and cost-effective health interventions.  Immunizations is a delicate subject, so know the facts – visit



World Meningitis Awareness Day: Script Sample

April 24

Meningitis in brain.png“For World Meningitis Awareness Day, April 24th, the Confederation of Meningitis Organizations reminds you that ALL Meningitis matters!  Meningitis, which can be bacterial or viral, is a potentially deadly disease that can kill within 24 hours.  There are safe and effective vaccines that protect against the most common causes of bacterial and viral meningitis, but not all strains are preventable, so knowledge is key.  Educate yourself and those you love by visiting for the World Meningitis Toolkit.”


National DNA Awareness Day: Hold Sample Script

April 25

strand of DNA.png

National DNA Day, April 25th, is celebrating the 15th anniversary of the completion

 of the Human Genome Project in 2018! Learn more about how advances in genetics and genomics have changed people’s lives and what the future holds. Celebrate the 15th anniversary of the Human Genome Project with 15 advances in genomics by visiting  Or,find an event near you to celebrate DNA Day.


National World Malaria Awareness Day: Message On Hold Sample Script

April 25


Mosquito with Malaria.png

There is still a push for prevention in regard to Malaria.   The World Health Organization is shining a spotlight on prevention of Malaria in honor of April 25th being National World Malaria Awareness Day.  Malaria is a disease that continues to kill more than 400,000 people annually. Let’s close the gap with prevention.  Visit to learn more.”

National Prescription Drug Take Back Awareness Day: On Hold Script

April 28


prescription drugs being spilled.png

Unfortunately, many Americans abuse controlled prescription drugs and a majority of abused prescription drugs were obtained from family and friends, often from the home medicine cabinet.  Avoid the tragedy of lost, stolen or misused prescription drugs during the DEA’s national Prescription Drug Take Back Awareness Day on April 28th.  Clean out your medicine cabinets and turn in – safely and anonymously – prescription drugs.  Visit for a collection site near you.”




World Day for Safety and Health at Work Awareness Day: Script Example

April 28


Person at work with safety gear.png

The World Day for Safety and Health at Work is an annual international campaign to promote safehealthy, and decent work. It is held on April 28th and is a reminder that the right to a safe and healthy working environment needs to be a necessity at all levels.  Governments, employers and workers should actively participate in securing a safe and healthy working environment through a system of defined rights, responsibilities and duties, and where the highest priority is accorded to the principle of prevention.”


Air Quality Awareness Week: On Hold Script

April 30 – May 4

Smog and clouds.pngDuring Air Quality Awareness Week- April 40-May 4, begin taking steps –  no matter how large or small, to reduce your contribution to air pollution.  Although air quality in the U.S. has improved over the last two decades, there is still a long way to go before air pollution and other negative impacts are no longer considered a public health issue.  Visit the websites for EPACDC, and NOAA  to access fact sheets, graphics, and other tools designed to promote Air Quality Awareness Week.”





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