Holdcom Blog

  • 4 Audio Marketing Strategies for Small Businesses

    Small businesses working with limited resources are often overshadowed by competition from larger businesses with larger marketing budgets. And yet, small businesses need to outshine competitors and distinguish themselves from the rest, just…

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  • Four Things To Avoid In Your IVR, Auto Attendant, and Voice Prompts

    Voice prompt menus, IVR, and auto attendant greetings can be a helpful way to get more information to your customers. You can mention your business hours, current specials, a temporary store closing, or…

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  • Taking Your Presentations To The Next Level With Audio and Voice

    Our world has become increasingly more digitized and with that has come a greater focus on the visual. Whether on social media (Instagram) or home entertainment (TV’s with OLED and 4K technology)–we are…

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  • Virtual Tour Audio

    Though the virtual tour has been around for a long time, many individuals and businesses have not yet incorporated audio into their presentations. I have seen many virtual tours where you are given…

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  • Walk in your Customer’s Shoes (and Listen to their Auto Attendant)

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  • Social Media – On Hold, Please!

    You wake up with a headache, you burn your toast, and your car is covered in snow. On days like these, how do you keep your spirits up? How do you maintain the…

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  • On Hold Experiment

    Holdcom was recently involved in a fantastic customer service experiment. One of our long time clients hadn’t updated their message on hold program in over a year. Since the majority of their callers…

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  • The MOH Client Relations Trade Secret

    Experience tells us day in and day out that “there is no magic word,” no abracadabra or panacea to solve our troubles; we must rely on hard work and dedication to overcome life’s…

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  • eTraining

    Another emerging market for Holdcom is eTraining, also known as virtual learning or just-in-time training. Holdcom supplies voices and scripts for professional businesses that need their staff to learn something new, and fast:…

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