5 Healthcare IVR Best Practices
In Healthcare, IVR Systems are used to automate a wide variety of tasks: route calls to different departments, announce office or facility hours, allow patients to confirm appointments, and more. In many cases, the functionality of…
National Small Business Week is Here! Check Out These Small Business Resources
National Small Business Week, first proclaimed in 1963, celebrates America’s entrepreneurs and small business owners. According to the US Small Business Administration, more than half of Americans own or work for a small business. Small businesses…
How to Choose Good Background Music Services for Stores
Getting the right background music for stores isn’t always easy. It can be tricky to ensure you’re playing the right music, for the right shoppers, at the right time and place. And there are a…
Lessons from 4 Big Brands for Your Online Marketing Videos
One of the fastest-growing online marketing strategies brands are employing is creating highly-sharable videos. These videos not only highlight products or services, they also entertain, inform, and capture their audiences. Here are four…
3 Types of Audio Scripts for Your Phone System
Do you need a script for your phone system recordings? What kind of audio scripts are you looking for? Many people aren’t sure; do they need a Message On Hold program? Voice Prompts for…
4 Ways To Make Your Online Content More Snackable””
How’s your attention span? Can you pay attention for more than 10 seconds? Studies are saying…not so much. Our attention span seems to be shrinking, from 12 seconds in 2000 to 8 seconds in 2012.…
Everything You Need To Know About Music Licensing
I’ve spent some time educating you regarding the risks of using the radio as your Message On Hold program, streaming internet radio like Pandora in your store or facility, and including popular music in your…
6 Ways Music In Stores Can Boost Sales
Music is an undeniably powerful way to change the environment in your venue. By using overhead music in your store, you have an opportunity to boost sales by engaging your customers. Audio is…